Psychotherapy, often called "talk therapy," is the first level of intervention for sadness, anxiety, substance abuse issues, or any problem that may lower a person's desired quality of life. It usually entails meeting individually or in a group at least once a week when services first begin. The exact manner and type of care provided is based upon a person's specific needs, and is tailored to take into consideration the opinion and goals of that person. When it is necessary, medication management and psychological testing services are available to offer a full range of emotional and behavioral healthcare.